Help Shape the Future of Customer Experience in the UK
If you have extensive CX experience, profound expertise, and a genuine passion for enhancing customer and employee experience, we invite you to join the prestigious judging panel at the UK Customer Experience Awards 2026 (UKCXA).
Judging at UKCXA gives you front-row access to the region’s most innovative CX initiatives - and the opportunity to meet the brilliant minds behind them.
As a UKCXA judge, you'll also become a part of a thriving CX community across UK and beyond, actively contributing to the evolution of customer experience in the region.
Why Become a UKCXA Judge?
As a judge, you will:
- Learn from live presentations by top-performing organisations
- Network at the in-person Awards Ceremony with peers and finalists
- Be featured across UKCXA’s social media channels
- Build lasting relationships and explore collaboration opportunities
- Boost your professional profile with formal recognition and visibility
If you’re ready to contribute, connect, and grow - we welcome you to the UKCXA judging community.
💡 Please note: Judging at UKCXA is free of charge.
Attendance at the Awards Ceremony is optional and requires a separate booking fee.
Your Application Journey
Apply to Judge
Submit your interest in judging at the UK Customer Experience Awards for becoming a judge. You will be asked to share your CV or the link to your LinkedIn profile, based on which our acceptance panel will assess your eligibility to judge. To be eligible for the judging panel, candidates must have substantial experience and professional reputation in the field of CX.
Apply to Judge
Find out if you are accepted
Our acceptance panel requires up to 48 hours to review your profile and decide on your application. If needed, we may arrange a brief call to confirm eligibility. Keep an eye on your inbox for the email from AwardMost where you’ll submit your application. In the meantime, you can review the Plan2Judge brochure, which explains the full process and scoring criteria.
PLAN2JUDGE
Complete your profile on AwardMost
Once you’re accepted as a judge, you’ll have the opportunity to promote your role. To receive your judge promotion, please complete your profile on AwardMost. You can see how other judges have done this on the Meet the Judges page.
MEET THE JUDGES
Select your categories of preference
Each judge gets to choose up to three categories of their preference they would want to judge. There are 23 categories to choose from, and you should select the three you would like to judge by selecting the first one as your top choice and then the other two relevant to your interest.
Explore the CategoriesPromote your judge profile
As a judge, you’ll receive a personalised promo card, an email signature banner, a LinkedIn cover photo, and a profile on the ‘Meet the Judges’ page of the website. But that’s not all - you’ll also enjoy exclusive perks as part of the Awards International CX community. Share your expertise with a wider audience contributing an article or blog to Customer Experience Magazine, or joining various in-person and online events where you can connect with like-minded business professionals. Get in touch with our Judge Experience Lead, Filip Lampic to learn further about benefits of being a judge. You can reach Filip via [email](mailto:filip@awardsinternational.com) or via [phone call](https://awardsinternational.zohobookings.com/#/filiplampic).
Book a callFinalists Announcement
Find out which companies have made it to the finals. If you notice a conflict of interest or wish to change your category preference, you can report it to Filip or update your selection directly on AwardMost. **Finalists Announcement:** 17th July 2026
Judges' Briefing & Category Allocation
Join this informative session to learn how to evaluate entries, provide meaningful feedback, and understand the judging criteria. After the briefing webinar is concluded, the judges will receive an email announcing that the First Scoring round is launched, and that they can access their assigned categories and written entries on the AwardMost. **Judges' Briefing & Category Allocation:** 27th July 2026
Scoring of Written Entries
Immerse yourself into the UKCXA entries and amazing initiatives that the finalists have submitted for the category you are allocated as a judge. Before you start assessing the entries you will need to sign an NDA to confirm you will not disclose publicly any findings from the entries, won't confer with the other judges on the panel and that you don't have any conflict of interest with the finalists. **Deadline for Scoring Written Entries:** 4th September 2026
How to Maximise Your Experience – Final Judge Briefing
Get expert tips on making the most of your judging role - from professional networking to preparing for Finals Day. **Final Judge Briefing:** 4th September 2026
The Awards Day
Experience a gala event with the leaders in CX from the UK. The Awards Ceremony will be hosted by globally renowned CX specialist Ian Golding and Emma Dark, CCXP. Every winner will be photographed on the glamorous stage with the team and the trophy. The big question is, who will win? AND WHO WILL BE THE OVERALL WINNER this year? - **Booking Deadline:** 25th September 2026 Make sure you secure your place at the ceremony early — seats are limited and sell out quickly. **Single judge place at the event** - £399 + 20% VAT
JUDGING CONSULTATION
If you're curious about judging but not sure how to begin, your Judge Experience Lead Filip is here to guide you.
Book a free call or reach out directly via email or WhatsApp to get started on your judging journey.